Custom AI integrations
AI built into the tools your team already uses. CRM, ticketing, scheduling, data warehouse. No extra tab nobody opens.
Finewater designs and builds the AI systems that small and midsize businesses run on. Senior engineering, end to end. Plain English, start to finish. Architecture through deployment, on a fixed fee. What's still done by hand that shouldn't be?
Step 1: clean the foundation. Then we engineer the AI systems that go on top of it.
You ask it to summarize a meeting.
Every call is recorded, summarized, and dropped in your CRM. The account owner is paged when there's an action item.
You draft a follow-up email.
Drafts run automatically for every inbound. Queued in your team's inbox for one-click approval. The system learns from your edits.
You write a quote from a template.
Quotes pull live pricing, route for approval, and send themselves with a signature link.
AI built into the tools your team already uses. CRM, ticketing, scheduling, data warehouse. No extra tab nobody opens.
Software that takes action. Drafting, routing, escalating, paying. Instrumented and observable. Reliable enough to put in front of customers.
Your contracts, your handbook, six years of customer email. Searchable, reasoning-ready, with source citations. Built on your data, not a vendor's.
Vendor escalations. Model regressions. The integration that broke at 4pm. Same engineer who built it. Hours, not days.
A 60-minute call. We map your operations, your stack, and the AI opportunities worth pursuing. Most clients leave with a clearer picture of their own business than they came in with.
We design the system. Where AI lives in your stack, what it touches, how it's instrumented, how it fails safely. You see and approve the plan before any build begins.
We engineer, integrate, instrument, and ship. Your team trains alongside the build. Production within weeks, not quarters.
An optional retainer. Reserved senior hours each month, quarterly architecture reviews, on-call for incidents and model regressions.
When you know AI should be doing more for the business, but you're not sure where it fits without making the stack worse.
When the opportunity is clear and you want senior engineering to design, build, and deploy the system.
When you need senior AI engineering on retainer instead of hiring it.
Every engagement is scoped on a 30-minute call. The price reflects your situation, not a menu. Written proposal within 48 hours. Book a discovery call →
The engineer who scopes your engagement is the engineer who designs the architecture, ships the system, and answers when something breaks. No account managers. No handoffs to juniors.
Off-the-shelf AI tools fit off-the-shelf businesses. Finewater builds to the way your business runs. Your data, your processes, your edge cases.
Observability, fallbacks, retries, monitoring. Engineered like systems we'd run ourselves. Not Zapier diagrams and demos.
Every engagement is scoped before you sign. Written proposal in 48 hours of the discovery call. The price you see is the price you pay.
No. The opposite. We make money when you cut subscriptions, not when you add them. We hold zero affiliate deals.
Production systems. Custom integrations into your existing tools. Workflow agents your team supervises. Retrieval and reasoning over your own data. Built on Claude or GPT, instrumented for observability, with fallbacks for failure modes. Engineered by the senior team that supports it.
Chat is great for ad-hoc work: drafting, summarizing, answering questions. We build what runs underneath it. Workflow agents that take action on their own, in your tools. Retrieval over your own contracts, tickets, and history, with citations. Integrations into your CRM and operations stack so the AI is wired into the business, not opened in a browser tab. The systems that turn "I asked the AI" into "the business runs on it."
That's exactly who we work with. Plain English, short Loom videos, written summaries. If we use a piece of jargon, call us on it.
Practices, studios, boutique retailers, small agencies, light manufacturers. Anyone running a business between $200k and $25M with a tech stack that grew organically and now hurts.
Both, depending on what you book. The Audit is a plan. The Sprint is the plan plus the implementation. The Partner engagement is whatever comes up that week.
Then we wait, or we do the Audit only and queue the Sprint. We won't blow up your workflow during a launch.
Every engagement is scoped on the discovery call. Price reflects your situation, not a menu. For reference: audits start in the low four figures. Build engagements typically land in the mid five figures. Partner retainers are monthly. Written, fixed-fee proposal within 48 hours.
Thirty minutes on screen-share. We'll look at your operations and your stack together. You'll leave with a concrete view of where AI fits in your business, and where it doesn't.